Updated: 16 Feb 2021 Product/Version: Worry-Free Business Security Standard/Advanced 10.0 Worry-Free Business Security Standard/Advanced 7.0 Worry-Free Business Security Standard/Advanced 8.0 Worry-Free Business Security Standard/Advanced 9.0 Platform: Windows 2003 Enterprise Windows 2003 Server R2 Windows 2003 Small Business Server Windows 2003 Small Business Server R2 Windows 2003 Standard Windows 2008 Enterprise Windows 2008 Essential Business Server Windows 2008 Server R2 Windows 2008 Small Business Server Windows 2008 Standard Windows 2011 Small Business Server Essentials Windows 2011 Small Business Server Standard Windows 2012 Enterprise Windows 2012 Server Essentials Windows 2012 Web Server Edition Windows 7 32-bit Windows 7 64-bit Windows 8 32-bit Windows 8 64-bit Windows Vista 32-bit Windows Vista 64-bit

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When trying to lớn access the Worry-Free Business Security (WFBS) website console, the following message appears when you get "HTTPhường Error 500.19 Internal Server Error":


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To resolve the issue, vì chưng the following steps:

Open the IIS Manager.In the left pane, right-cliông xã on the Application Pools folder then cliông chồng Add Application Pool.Indicate the following details:Name: Trend.NET CLR Version: v.4.0.xxxxxManaged pipeline mode: IntegratedIn the left pane, expvà the Application Pools.Right-click Trend, then select Advanced Settings.Scroll down to the Identity field and select Local System from the dropdown danh sách.For the Predefined option, select Local System from the dropdown menu.Cliông chồng OK.In the left pane, expvà the Web Sites folder.Right-cliông chồng OfficeScan, then cliông xã Manage Website > Advanced Settings.For Application pool, select Trend from the dropdown list. If you get an inheritance override, select all.Cliông chồng OK.Restart the IIS Admin Service. Persize the steps below:In your desktop, clichồng Start > Run.Alternatively, you can press the Windows Key + R on your keyboard.In the Open field, type "services.msc", và then click OK.Look for và select IIS Admin Service, and cliông xã the Restart links, located in the left pane.

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If an Application Pool is already configured for the OfficeScan trang web, check the permission of web.config khổng lồ make sure that the Administrator or user logged-in has full control privileges on the file. You can also check the IIS logs lớn help determine the root cause if the above steps were not able to help.